Privacy policy

PRIVACY POLICY

SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase through RIVEX, we collect the personal information you provide, such as your name, address and email address, as part of the buying and selling process.

When you browse our website, we also automatically receive your device’s Internet Protocol (IP) address in order to help us understand your browser and operating system.

Email marketing (when applicable): with your permission, we may send you emails about RIVEX, new products, special offers and updates.

SECTION 2 — CONSENT

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery or request a return, we understand that you consent to the collection and use of your information for that specific purpose only.

If we request your information for secondary purposes, such as marketing, we will either ask for your explicit consent or provide an opportunity to opt out.

How can you withdraw your consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:

rivexwear2@gmail.com

SECTION 3 — DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 — SHOPIFY

RIVEX is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage systems, databases and general applications. Your information is stored on secure servers protected by firewalls.

PAYMENTS

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in encrypted form according to PCI-DSS security standards.

Your transaction data is stored only for as long as necessary to complete the transaction and is deleted afterward.

All direct payment gateways comply with PCI-DSS requirements managed by the PCI Security Standards Council.

SECTION 5 — THIRD-PARTY SERVICES

In general, third-party providers used by RIVEX collect, use and disclose your information only to the extent necessary to perform services on our behalf.

Some third-party providers, such as payment gateways and payment processors, have their own privacy policies regarding the information required for your transactions.

We recommend reviewing their privacy policies to better understand how your information is handled.

Please note that some providers may be located in jurisdictions different from yours or ours. By proceeding with transactions involving these providers, your information may become subject to the laws of those jurisdictions.

SECTION 6 — SECURITY

To protect your personal information, RIVEX follows reasonable precautions and industry best practices to ensure your data is not lost, misused, accessed, disclosed, altered or destroyed.

If you provide payment information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

Although no method of transmission or storage is completely secure, we follow all PCI-DSS requirements and additional accepted industry standards.

COOKIES

RIVEX uses cookies to improve your browsing experience and website functionality.

Examples include:

• session cookies used to maintain your browsing session;
• analytics cookies used to understand website traffic and performance;
• cart cookies used to remember the items in your shopping cart;
• preference cookies used to save language and browsing settings.

You may disable cookies through your browser settings at any time.

SECTION 7 — AGE OF CONSENT

By using this website, you confirm that you are at least the legal age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this website.

SECTION 8 — CHANGES TO THIS PRIVACY POLICY

RIVEX reserves the right to modify this Privacy Policy at any time, so we encourage users to review it periodically.

Changes and clarifications take effect immediately upon publication on the website.

If RIVEX is acquired or merged with another company, your information may be transferred to the new owners so that we can continue providing products and services.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or simply request more information, please contact us at:

rivexwear2@gmail.com